Customer Service and Call centre Management

What's the Story?

To remain economically viable, organisations need to offer exceptional service. The aim of this course is to provide both individuals and businesses with practical guidance on how to build long-lasting relationships with new customers and how to maintain and improve on current customer relationships.

Skills & Requirements

16 and older. Grade 10 and upwards.

Apply Directly With South African College of Business

You need a Trusted Profile before applying for this course.

What Details do I Need to Know?



10-12 Weeks

Tell Your Friends

Customer Service and Call centre Management

Please leave your details below. As soon as you submit, you will be redirected to Standard Bank’s website to complete your application.

Free Job Listings for Youth Month